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Wipro Walk-in Drive Technical Service Desk in Bangalore, Pune
Company Name:
Wipro Limited
Description:
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required.
Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders.
Perform RCA for Major Incidents related to his / her tower Follow quality/security process defined for the engagement.
Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on customer satisfaction surveys.
Skills required:
Candidates should possess B.E/B.Tech/Any Degree from a recognized university.
TIS Service Desk-L3 (Mandatory).
Experience needed:
3-5 Years
Walk-in Date & Venue :
04-MAY-2019
Wipro, SEZ Unit I & II Divyasree Technopark, Kundalahalli, Whitefield, Brookefield, Bangalore.
27-APR-2019
Wipro, SEZ Unit I & II Divyasree Technopark, Kundalahalli, Whitefield, Brookefield, Bangalore.
04-MAY-2019
Plot No.31 MIDC, Pune Infotech Park, Ph-2 Hinjewadi, Pune, Maharashtra 411057
27-APR-2019
Plot No.31 MIDC, Pune Infotech Park, Ph-2 Hinjewadi, Pune, Maharashtra 411057
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