We are seeking dynamic individuals to join our geographically distributed Sustaining Team working on FireEye’s Endpoint Products. In this role, you will be working with internal teams and external customers. We are seeking talented individuals who enjoy solving problems, troubleshooting, and thrive in a fast paced, multi-faceted environment. We are seeking a person to have passion to work on challenges on daily basis. In Sustaining, Person needs to work on Customer issues and do a initial triage of the bug. In QA Role, Person needs to understand the customer scenario, reproduce the issue in lab setup and work with Dev team. Person need to contribute testing of Fireeye HX product for Hotfix, Major and Maintenance release.
Investigate software problems that have been reported by customers.
Test feature, maintenance, and hot-fix releases.
Configure and deploy test and reproduction environments using virtualization infrastructure
Work with Dev team to test the fixes in Hotfix, Major and Maintenance release.
Work with development and test engineering teams to devise test automation strategies that exercise FireEye’s world-class applications.
Participate in our ongoing process enhancements and software developing practices.
2+ years of experience as Software QA engineer
Good Testing expierence on Endpoint products.
Solid understanding of Windows / Linux tools.
Strong experience in enterprise product engineering environments.
Knowledge of Windows OS/Internals.
Experience interfacing with customers and troubleshooting production issues.
Exposure to bug trackings and task management software such as JIRA and Confluence.
In-depth knowledge of building virtualized test infrastructure leveraging VMware technologies.
Systematic problem-solving approach coupled with a strong sense of ownership and drive.
Expert knowledge of the software development life cycle and methodology.
Ability to quickly learn new technologies and incorporate them into automation infrastructure.
BS degree in Computer Science or related technical field or equivalent practical experience is desirable.
Experience with Endpoint domain testing is a plus
Exposure to the security industry is ideal, but not mandatory.
Strong problem solving, troubleshooting and analysis skills.
Excellent interpersonal and teamwork skills.
5 Bannerghatta Road, Arekere, Bengaluru 560076, India
Apply to official link