NTT DATA GLOBAL DELIVERY SERVICES PRIVATE LIMITED
Performing transactional quality audit on below listed areas, based on predefined audit parameters
Gather, analyze, and deliver information in a clear, concise, and meaningful format
Provide narratives to support conclusions of internal and external research in the English language to include proper grammar and sentence structure
Supporting Customers by verifying all the required elements to open / maintain the account
Collecting and analyzing basic identity information following standard Know Your Customer (KYC) procedures from approved internal and external data sources.
Managing work queues across processes and prioritizing to minimize operational impact
Working knowledge of AML/Financial Crime red flags, risks, investigation processes and reporting requirements
Proficiency working alerts/cases in case management systems and utilizing vendor-based research systems
Ability to learn internal Client systems and procedures
Classify errors based on the type of the error and can assign root causes for errors
Conduct refresher training on errors
Graduate (Any) with 2 – 6 years of work experience in an international BPO Banking process.
Excellent understanding or an SME of KYC/AML/CDD experience is mandatory
Flexible to work in night shifts
Responsible for communicating complex information accurately, clearly and quickly to internal and external stakeholders.
Experience with Actimize, Lexis/Nexus, and Worldcheck a plus
Fluent in English with demonstrated proficiency in written and verbal communication
Should have hands on experience on quality related tools.
Should possess analytical skills in addressing quality related concerns
Strong problem solving and decision-making skills.
Self-motivated individual with an ability to work on tight deadlines
Willingness to learn and embrace change in a fast-moving environment
Excellent communication skills with the ability to positively influence and work collaboratively with key stakeholders.
Walk-In Date: 14th June – 15th June
Walk-In Time: 10 AM onwards
NTT Data, (Formerly Known As Dell Business Process Solutions India Private Limited) Plot # 123, EPIP Phase II, Whitefield Industrial Area, Bengaluru, Karnataka 560066, India
Recruiter Name: Jaya Prakash
Reference Id: KYC/AML_ QA Role