Associate – Technical Engineer
Company: IBM Location: Multiple Cities Exp: Freshers
As Computer Operator, you will support problem and change tickets for client support operations (e.g. storage systems or server) for work involving problem determination and implementation of changes to hardware, software, applications or network systems.
These tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to tackle issues. It provides an opportunity to understand the current Automation and Analytics work going on with clients to simplify and improve operations with minimal effort.
Experience in supporting problem tickets and change management tickets
Proven ability in networking, software or infrastructure solutions
Proficient in identifying and resolving problems independently
Ability to work with global teams and different time zones
Willingness to work in rotational shifts
Understanding of Networking, Windows, Linux, Unix, and other OS along with databases
Basic knowledge of Z/Os and Operations Monitoring along with SAN, Back-up and Restore Technology
Working knowledge of Cloud Computing fundamentals.
Preferred Technical and Professional Experience:
Flexibility and willingness to perform duties across technologies and job locations, based on business need of the hour
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
An ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
The intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications.
Education & Qualifications:
Degree: B.E / B.Tech or MCA
Entry-level position with Specialization to be obtained before the start of the employment as below
Computer Science Engineering / Computer Engineering /Information Science and Engineering / Information Technology / Electrical and Electronics Engineering / Electronics and Communication Engineering / Electronics and Instrumentation/ Information and Communication
Education Completion Year:
Req ID: 258422BR
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