Tech Support Executives

Company: Digital Minds Software Solution Pvt. Ltd. Location: Hyderabad Exp: 3 – 6 yrs

Description:
Digital Minds Software Solution are conducting Walk in Drive for Technical Support Executives.

Skills required:
Qualification: Any Degree
Experience: 3 – 6 yrs
Process: Australian Voice Support
Shift Timings (IST): 2:30 Am to 11:30 Am or 4:00 Am to 1:00 Pm or 6:00 Am to 03:00 Pm.
(Shifts can change depending on Roster or Day light saving (Rotational).
Excellent Comm Skills / Technical Skills / Trouble shooting skills / Customer Handling Skills
Good in Active Directory, Basic Exchange Server or Office 365 administration, DHCP & DNS
Excellent Knowledge of desktop OS Windows 8.1 / 10 and Trouble Shooting.
Support hardware issues related to PC desktops, laptops, networking and Cisco phones.
Able to work effectively with vendors and suppliers by logging tickets and service requests.
Hands-on experience with Ticketing tools is essentials(Jira / Alloy Navigator etc )
Knowledge of VMware(VSphere 5.5) and Citrix Xen Server.
Knowledge of Cisco CUCM / Unity/ PLM – Not mandatory
Knowledge on Backup (Veritas Backup, Veeam Backup, etc…)

Experience needed:
3 – 6 Years

Walk-In Date & Time: 5th August-9th August, 10:00 AM -01:00 PM and 2:00 PM – 4:00 PM.

Location:
Digital Minds Software Solutions Pvt. Ltd. 2nd Floor, A-Wing, Softsol Building, #4 Infocity, Beside Mindspace, Hi-tech City, Madhapur, Hyderabad, Telangana – 500081

Contact:
Email: hr@dmss.co.in
Phone: 9063610208 / 040 6688 5669

Apply to official link
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