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Engineer/ Product Support(PDS)

Company: HCL Technologies Limited | Location: Hyderabad | Exp: 0 – 1 yrs |

Description:
HCL Pool- Campus Hiring @ St. Peters College, Hyderabad.
Graduates (2018/2019 pass-outs) with knowledge in HTML / CSS / Javascript and exceptional communication skills can apply.
Mechanical / Civil graduates are not welcome.
Minimum take home offered for freshers 17K plus variables.
Profile: Technical troubleshooting with a web development background
Shift: Rotational Shifts (Night shifts included).

Rounds of Interview:
HR screening
Operations 1(Technical assessment)
Operations 2(Managerial Interview)

Job roles & responsibilities:
Troubleshoot Html, CSS, and Javascript code implementation.
Troubleshoot requests and ad serving issues.
Provide email and chat support in English.
Ensure that all requests from the clients are addressed and prioritized in a timely manner to reach the SLAs.
Flexible working in the night & rotational shifts based on the business requirement.

Required Skills:
Communication: Excellent Proficieny in writing and speaking skills is mandatory.

Technical :
Knowledge of HTML, Javascript & CSS is mandatory.
Good understanding of web concepts and development technologies.
Online marketing capabilities.
Using tools for debugging.

Nice to have:
Knowledge in ad serving platforms (DFA, Sizmek, Ad Tech, Adobe, Zedo, Omniture, etc).
Knowledge in tech-support or tools/applications. development domains will be an advantage.
Knowledge in Digital Marketing and Campaign. Management is an advantage but not a must-have.

Salary:
INR 2,50,000 – 2,75,000 PA.

Experience needed:
0-1 Years