Company: Infosys Limited India | Location: Bangalore | Exp: 2-5 Years
Job Role: Role Designation- Technology Analyst
Technical and Professional Requirements: 2 to 5 years
Education Requirements: BE
Installation and configuration of Linux, LVM management, creating PV, VG and LV in Linux, User management.
Installation and configuration of Nagios, Timely analyze whether any repairs or replacements are needed.
Handling connectivity related issues.,Taking Backup through “rsync” to tape drive & restoring it as per user requests.
Documentation of setup changes.,Managing user accounts and giving security level permissions.
Monitoring server’s hardware, handling faulty part replacement and running diagnosis.
Troubleshooting servers using ILO.,
Process monitoring with top and PS.
Installation of new servers both on virtual machines and Physical Servers.
Vendor Management to solve problem management issues.
Preparing RCA (Root Cause Analysis) for High Severity issues.
Preparing CIP (Change Implementation Plans) for High-Risk system-level changes.
Resolving incident, change, problem management, user-generated request, and queries.
Weekly meeting with the customer to discuss the weekly Issues.
Installation and Up-gradation of Servers.
Disk administration (Logical volume management), Providing Luns from storage to servers.
Maintaining and configuring scheduled processes through CRON.
Configuration and monitoring, performance tuning.
Installing of new patches and firmware up-gradation.
Reference Code: Inf_REFERRAL_10043720_2