Graduate Program and Internships
Company: Hewlett Packard Enterprise (HPE) | Location: Bangalore | Exp: 0 Years
Provides technical consulting to Enterprise customers via incoming telecommunication.
Focus on solutions of various hardware issues related to HPE servers, HPE storage and HPE networking for customers, onsite engineering personnel and Authorized Service Providers.
Collaborate with various teams to overcome proximity challenges and support customer issues.
Work on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple technology factors.
Applies extensive knowledge of the job skills, company policies and procedures to complete complex, specialized assignments/tasks in a creative and effective way.
Works on assignments that are complex in nature and require judgment, initiative, and technical/specialized knowledge to resolve problems or develop recommended solutions.
Takes ownership of each customer’s case and works towards resolution of the issue by looping in support at various levels
Leads and /or provides expertise to functional project teams and may participate in cross-functional initiatives.
Acts quickly to resolve customer issues in a way that retains the trust and maintains delight with HPE
Demonstrates customer-oriented responsiveness in answering inquiries and troubleshooting issues through compliance
Ensures timely and accurate resolution of problems to avoid customer business impact.
Education: 10th + 12th + B.E/B.Tech (all circuit branches) 2020 passout batch.
Branches : Computer Science, Information Science, Electricals and Electronics, Electrical Engineering, Instrumentation, Electronics and Communication etc.
Percentage: 10th + 12th + B.E/B.Tech marks/aggregate to be 60% and above with no active arrears.
Excellent Communication Skills Engineering Graduate.
Willingness to learn and implement.
Should have a flair for technology and be abreast of the latest technology and developments.
Willing to work in a 24X7 environment supporting customers worldwide (AME, EMEA, and APJ) including night shift.
Job ID: 1056345