Software Engineer – Operations
Company: Micron’s Global Security Organization | Location: Hyderabad | Exp: 0-5 Years
Micron’s Global Security Organization (GSO) team is focused on enabling company success with the delivery of high business value. We are seeking an IT Operations Engineer to join our team working shoulder-to-shoulder with Micron’s IAM team within several Identity and Access management disciplines. This is an excellent opportunity for a motivated individual looking to begin or advance a career in Information Technology with a variety of possibilities and challenges. As a member of our Agile team, you will be provided mentoring where you can develop your potential and grow professionally to promote your success.
Provide Operations/Development support for Security related solutions and platforms.
Troubleshoot operational issues, escalations and resolve business partner issues in a timely manner with strong collaboration and care for business priorities.
Collaborate with business teams and other IT teams to ensure effectively manage identities and access privileges.
Identify, design and implement solutions for new and improved processes and provide a clear picture of possible outcomes.
Own and drive root cause analysis for issues.
Own and support continue improvement plans for solution health and Operational health.
Work in a shift based rotational schedule.
Participate in the on-call rotation for 24×7 support.
Ability to learn and use multiple utilities and tools that help with Operations monitoring and alerting.
Participate and learn new solutions through condensed knowledge transfer sessions..
Maintain support documentation, including: FAQs, Knowledge Articles, On-call Guides, Run Books, etc.
Successful candidates will have:
Excellent communication skills, with an emphasis on the ability to discuss technical issues with both technical and non-technical people.
Excellent organizational skills and the ability to see solutions to their conclusion
Ability to define, document, and communicate requirements in business-relevant language
Ability to be self-directed and a fast learner and flexible to support new technologies and legacy applications.
Ability to react to high-pressure dynamic changing environments
Strong problem solving and analytical skills.
Qualifications and Experience:
0-5 years of experience working in Information Technology systems analysis
Knowledge of common development languages – C#, Java, SQL, PowerShell
OS platforms – Windows, Linux
Preferred experience in the following disciplines:
Identity and Access Management
Preferred technology experience in the following:
Database platforms – MSSQL, Oracle
Common identity stores – AD, LDAP
Bachelor’s degree in a technical field (ex. Computer Science, Information Technology, Engineering)
Hyderabad, TG, IN
Req. ID: 175761
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