Analyst
Company: HCL Technologies | Location: Hyderabad | Exp: 1-3 Years
Description:
Hiring freshers and experienced professionals who are skilled in HTML / CSS and Java Script and possess excellent communication / customer servicing skills!
Skills required:
Delivery Domain
Working knowledge of HTML, Javascript & CSS – must
Excellent oral and written communication
Good understanding of internet architecture and web concepts
Familiarity with ad operations, ad optimization and monetization tools preferred
Analytical :
Should be able to look at reports and numbers derive meaningful inferences
Aptitude should be high as product is complex
Customer Servicing :
Excellent English communication skills, both written and verbal – must
Previous experience in E-mail and Chat support preferred
Job Responsibilities:
Troubleshoot and resolve complex Ad Serving issues for high-end clientele
Provide e-mail and chat support for issues raised by publishers.
Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development
Work along with publishers on accounts to enable features and to resolve UI related issues
Experience needed:
0-2.5 Years
Location:
Kondapur, Hyderabad
Contact:
Req ID: 646491BR