TIS Service Desk-L1
Company: Wipro | Location: Bangalore | Exp: 0-1 Years
Description:
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24×7 basis nService incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors.
Skills required:
Perform daily, weekly and monthly proactive housekeeping and monitoring activities nVendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement Minimum work experience: 0 – 1 YEAR
Experience needed:
0-1 Years
Location:
Bangalore
Contact:
Req Id: 1413138