AI/ML – Annotation Analyst
Company: Apple | Location: Hyderabad | Exp: 0 Years
Are you interested in being part of a team that continues to innovate the way people and machines interact? The launch of Siri was a defining moment in the history of Artificial Intelligence. Siri offers a faster, easier way to get things done on your Apple devices, even before you ask. Millions of people now use Siri to send a message, play their favorite song or even take a selfie. The Siri team is passionate about technology with a focus on enriching the Siri customer experience. We are looking for a motivated Annotation Analyst that demonstrates active listening, integrity and acute attention to detail. Bring passion and dedication to your job and there’s no telling what you could accomplish.
This position will be based at the Apple corporate campus in Hyderabad.
Fluency in English reading, writing and comprehension skills
Excellent active listening skills with the ability to understand verbal nuances in US English dialect
Highly organized with strong attention to detail
Understanding of the US region and cultural variations where US English dialect is spoken
Demonstrates attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialect
Ability to independently navigate systems and tools
Demonstrates integrity and focuses on customer privacy
Experience in content review or a similar environment, prior testing experience preferred
Demonstrates flexibility and adaptability to changing work-flows and responsibilities
Grows with a team where expertise is shared and feedback is welcomed
Excels at working independently to make timely decisions and take appropriate actions
Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
Successfully meets or exceeds targets, working within tight deadlines
Ability to identify business process solutions that increase efficiencies
Ability to maintain focus and aim for high results through large volumes of tasks.
Our team is comprised of very talented individuals, who are passionate about AI/ML and ensuring Apple services are at their best.
As part of the Annotation Team you’ll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment. As an Annotation Analyst, you’ll listen and transcribe audio files and evaluate Siri’s response and language usage, from customers who have opted in to the grading program. You’ll use your language and cultural knowledge, along with analytical skills, to evaluate responses against guidelines. Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use Siri and use this knowledge for improvements.
Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward. We’ll train you to be an expert in understanding, supporting and improving the customer experience. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.
Education & Experience:
Bachelors degree or equivalent work experience preferred
Ability to work Monday- Friday from 9:00am-6:00pm local time; with scheduling and work flexibility based on business needs
Positions with language skills require strong grammar and cultural awareness
Successful completion of a pre-employment assessment and background check
Successful completion of initial training and certification testing
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