Support Engineer, Financial Applications
Qualys looking for Support Engineer with entry level of experience in cloud-based ERP Applications in Pune
Experience Needed: 0-2 Years
Qualys is seeking a Support Engineer with entry-level of experience in cloud-based ERP Applications like NetSuite, Travel Expense applications like concur, and Procurement applications like Coupa, CRM like Salesforce. Job responsibility includes solve system integration issues between Enterprise Applications, and manually support if data is stuck during integrations, system administration, building reports/searches, etc. Candidates should also maintain good relationships with business users and should stay focused and always should be ready to dig into high priority issues. The ideal candidate should be pro-active and work smartly.
You should have 0 to 2 years of experience and a good understanding of finance processes.
Push data if stuck in system integrations
Experience on NetSuite, Salesforce, Coupa or Concur is plus
Bachelor’s degree in Accounting/Finance/Business or Engineering or related is preferred.
High efficiency and quick turnaround times, exceptional problem-solving skills
Understanding of Defect Tracking tools like Jira and defect life cycle
If required should not hesitate to support on weekends and Quarter Ends.
Excellent communication skills and problem-solving skills
Proactive and Self motivated
Support System Integration Issues
Interaction with local and HQ Business Users
Troubleshoot Environment Issues, System Integration Issues
Detailed root cause analysis of issues
Time Management and making sure deadlines are met
An independent, self-motivated individual who works well under pressure with a positive, service-oriented attitude
Self-starter with a great work ethic and superior problem solving, decision making skills, logical, process-based approach to problem solving with an ability to learn and apply new information
Extremely detail-oriented and organized, monitored, detailed documentation; has developed a habit of checking the accuracy of analysis several times over before submitting for review
Team player with strong interpersonal skills
Strong communicator, both written & verbal; reliable and responsive to email and phone communications
Requisition ID 3835