Informatica looking for Associate Software Engineer
Company: Informatica
Location: Bangalore
Experience Needed: Freshers
Description:
We are looking for Associate Software Engineers to join our Global Customer Support team.
In this role, you will use your analytical thinking and influencing skills for becoming a trusted adviser to our customers on technical issues through ongoing technical relationship guidance during the whole cycle of a technical issue from inception to closure.
You would also get opportunities to work with other Principal Lead engineers to ensure operational efficiency.
Our Ideal Candidate
Clear understanding of databases concepts
Constructively work together as a team, sharing ideas.
A high degree of analytical and problem-solving abilities.
Possess good communication and customer-relationship skills -responsiveness, sensitivity, diplomacy
Comfortable working both independently and collaboratively.
Advanced problem-solving skills and technical aptitudes that allow you to adapt to new circumstances and to learn quickly when facing new problems and challenges.
Apply your superior technical Skills to meet service request SLAs, meet and exceed customer expectations.
Your Responsibilities:
As an integral part of the Global Customer Support team, you will provide technical support for Informatica products.
The Technical Support Engineer will be responsible for ensuring our customers’ success and satisfaction with our products and contributing to their long-term loyalty.
You will work closely with the rest of the Informatica support team, QA, Engineering, Solutions Delivery, Sales and Product Management to ensure that Informatica is delivering overall superior service and support to our customers.
Expected qualifications:
Clear understanding of databases concepts
Excellent grasp of relational database management theory and practice.
Experience in various operating systems such as Windows, UNIX/Linux
Strong understanding of relational databases like Oracle, SQL Server, MySQL
Excellent Analytical skills and strong attention to details.
Excellent Communication skills.
Must possess critical thinking, problem solving, and decision-making skills.
Excellent interpersonal and collaborative skills.
Experience/Familiarity with HDFS concepts, Hadoop distributions (Cloudera or Horton Works), Hive and familiar with configuration of HDFS is an added advantage.
Contact:
Job Number: 30318