Zoho looking forward to hiring Technical Support Engineers
Company: Zoho Corporation Pvt. Ltd
Experience Needed: Freshers
Here’s what you’ll have to know before you register:
Registration is mandatory for written test and interviews.
The written test and interviews will be held online.
We don’t encourage repeated attempts.
Only shortlisted candidates will be contacted.
As a support engineer, you are responsible to handle phone calls,e-mails, technical chats and online web sessions with prospects and customers.
To be the face of the product by having excellent presentation, in-depth knowledge on products to assist in implementation and troubleshooting.
The ideal candidate should have excellent verbal and written communication skills, a strong customer focus with an ability to work well in a team and prioritize your workload.
Also ready to work for 24*5 shifts with outstanding customer handling skills.
Technical Support – Server & workstation management
Besides soft-skills, more credits goes to candidates having a good understanding on modern IT management, ITSM concepts, exposure in Microsoft OSs, basic networking concepts, knowledge in Windows OS/applications, end-point security, IT operations and support management applications.