PowerSchool hiring Associate Cloud Ops Engineer
PowerSchool looking for Associate Cloud Ops Engineer
Company: PowerSchool
About Company: PowerSchool is the leading provider of cloud-based software for K-12 education in North America. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way. PowerSchool, widely recognized as the most comprehensive suite of mission-critical K-12 education solutions, connects students, teachers, administrators, and parents, with the shared goal of improving student learning outcomes. From the front office to the classroom to the home, it helps schools and districts efficiently manage instruction, learning, grading, attendance, assessment, analytics, state reporting, special education, student registration, talent, finance, and human resources.
Location: Bangalore
Experience Needed: Freshers
Overview
This position, under the general direction of the Manager or Technical Lead, Cloud Operations, will be responsible for supporting cloud customers and be responsible, at varying levels, for software installations and configuration, continuous systems analysis, technical customer support, and systems administration for the SaaS server technologies used in a multi-cloud environment.
Responsibilities
Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Execute ticket triage, investigation and resolution of reported incidents
Troubleshoot application issues and engage Customer Support as needed to identify and resolve the issue
Troubleshoots problems with user accounts and application access
Perform daily system administration tasks to verify that all systems are up and running
Installation and configuration of software in cloud-based environments to ensure high availability
Monitor and troubleshoot application issues to ensure high availability, optimal performance and system responsiveness
Operate and maintain orchestration routines in production
Complete periodic application software updates and software version upgrades
Install and configure new customer environments as needed
Support product development teams in the delivery of continuous integration, continuous deployment, providing templates and patterns to follow to ensure code produced by product development teams can be deployed and scaled on standardized technologies and platforms
Perform root cause analysis for production issues where the root cause is in infrastructure, environment, configuration, or deployment routines; understand when to escalate to product development teams; remediate root causes and implement preventative actions
Performs basic database monitoring and troubleshooting of database performance issues
Participate in after-hours maintenance when necessary, respond to emergencies, participate in customer calls when called upon in support of initiatives and incident response
Participate in 24/7 on-call support including shift rotations where required
Able to communicate effectively and work as a team member to manage all cloud-based systems used within the environment
Other duties as assigned
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Qualifications
To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Qualifications include:
Bachelor’s degree in Computer Science, Information Systems or equivalent degree required
This is an entry level position; the ideal person needs to be motivated and willing to learn
Knowledge of cloud computing platforms such as AWS, Azure, and Google Cloud (demonstrable proficiency or professional experience preferred)
Knowledge of Relational and No-SQL databases (demonstrable proficiency or professional experience preferred)
Familiarity of configuration management and orchestration technologies and techniques
Proficiency in one or more programming language
Familiarity in operating system administration
Ability to handle a heavy workload with multiple projects and frequent interruptions
Ability to work in a changing, dynamic environment
Strong written and verbal communication skills
Contact:
Req ID: 2022-4685
Apply to official link
How to Apply
Click on Apply to Official Link – You will go to the Company Official Website
First of all Check Experience Needed, Description and Skills Required Carefully.
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