IBM looking for Associate Technical Engineer 2022 pass outs
Experience Needed: Freshers
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Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.
Responsibilities for Associate Technical Engineer
Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Kyndryl Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers.
Providing remote Infrastructure support delivery and performing problem cause analysis.
Collaborating with fellow support colleagues and other internal organizations to provide superior customer service.
Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
Anticipating customer needs and effectively addressing concerns related to their issue or resolution.
Providing direct technical assistance to customers via phone, email, and chat.
Required Technical and Professional Expertise for Associate Technical Engineer:
Fundamentals of IT
Basic Concepts in Networking, Windows, Linux, Unix and other OS
Basic Knowledge of concepts about databases
Basic Knowledge of Z/Os and Operations Monitoring
Fundamentals of SAN, Back-up and Restore Technology
Fundamentals of Cloud and Cloud Computing
Preferred Technical and Professional Experience
We are looking for BE/Btech/ME/MTech/B.Sc/M.Sc/BCA/MCA/Diploma (computer/IT specialization only) students,2022 pass outs.
65% or 6.5 CGPA above are eligible to apply.
All subjects will be considered including elective/optional subjects
No current Backlogs
Must Check Java Testing Interview Questions and Answers
How to Apply
Click on Apply to Official Link Below – You will go to the Company Official Website
First of all Check, Experience Needed, Description and Skills Required Carefully.
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