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Company: IBM India | Location: India | Exp: 3-5 yrs |
Who you are:
As Service Now Developer, you are responsible to provide technical support with a high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
What will you do:
Will include being involved in crafting, running and monitoring the infrastructure to support Service Now tools.
Implementing and configuring snow in Client environments.
Implement Integrations between snow with various platforms.
Implement Service Now and configuring all administrative tasks.
Work on service now architecture for one-to-one and one to many connections.
Required Candidate profile:
Required Professional and Technical Expertise
Minimum 3+ years of experience in Service Now Development
Demonstrable experience as a key technical resource leading the development of solutions
Proficient in technical components such as LDAP, VPN, SSL, and other such technologies
Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
Ability to train users and analyze new snow functionality requests.
Proficient functional knowledge of the all ITSM module of ServiceNow.
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Preferred Professional and Technical Expertise:
You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
An ambitious individual who can work under their own direction towards agreed targets/goals and with a creative approach to work
The intuitive individual with an ability to manage change and proven time management
Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
Up-to-date technical knowledge by attending educational workshops, reviewing publications
India – Multiple Cities
Req ID: 238728BR
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