OpenText hiring Associate Cloud Support Specialist

OpenText looking for Associate Cloud Support Specialist

OpenText Hiring Associate Cloud Support Specialist for University/College degree Candidates Can Apply online from below details. Candidates who are interested in OpenText Job Openings can go through the below to get more information. Keep Visiting Jobformore for Latest Job Updates

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About OpenText

OpenText Corporation is a Canadian company that develops and sells enterprise information management software. OpenText, headquartered in Waterloo, Ontario, Canada, is Canada’s fourth-largest software company as of 2022, and recognized as one of Canada’s top 100 employers 2016 by Mediacorp Canada Inc.

Associate Cloud Support Specialist in Bangalore at OpenText Details

Company: OpenText

Experience Needed: 0-1 years

Location: Bangalore

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Description for OpenText Associate Cloud Support Specialist

Associate Cloud Support Specialists are responsible for delivering highest quality support on OpenText products, addressing the customer’s concerns not just at a technical level but also from a customer service perspective. Our Associate Cloud Support Specialist position offers you an opportunity to learn exciting technologies and exercise critical and creative thinking as you’ll work on unique customer issues to provide resolutions.

Responsibilities for OpenText Associate Cloud Support Specialist

Represent OpenText acting as first point of contact for all support inquiries/alerts
Incident management and collaboration with other teams while adhering to SLA’s and KPI’s
Utilize exceptional written and verbal communication skills while supporting customers while demonstrating a high level of customer focus and empathy
Meet established service delivery guidelines and key performance indicators that are measured through customer satisfaction surveys
Collaborate with various stakeholders to act as a trusted customer advocate

Skills Required for OpenText Associate Cloud Support Specialist

0 – 1 years of prior experience working on relevant technologies
Focused on scoping problems and strong troubleshooting ability
University/College degree within a related discipline
Willingness to work in shifts including weekends
Linux/Unix (AIX)
DB/MySQL/SQL/Oracle
Networking
Windows Server

Req ID: 33315

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Documents to be Carried:
A copy of Latest resume. Make sure it is updated with current position

Bring Copies of your certifications or training documents along with the xerox copies that demonstrate your qualifications for this position.

Professional references: Have a list of at least three professional references, including your names, titles, and contact information.

A portfolio of your work: If applicable, bring a portfolio of your past projects or accomplishments that demonstrate your skills and experience.

Bring a valid government-issued ID such as Aadhar Card, driving license, PAN card or passport if any.

How to Apply OpenText

Click on Apply to Official Link OpenText Below – You will go to the Company Official Website
First of all Check, Experience Needed, Description and Skills Required Carefully.
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Apply to OpenText hiring Associate Cloud Support Specialist